ERP ASSOCIATES, LLC PRIVACY POLICY

Effective Date: March 30, 2026

Welcome and thank you for your interest in ERP Associates, LLC ("ERP Associates," "we," "our," or "us"). ERP Associates provides instructor-led AI training programs and AI consulting services for individuals and organizations.

This Privacy Policy explains how we collect, use, and disclose information about you that directly identifies you or makes you identifiable ("personal information") in connection with the ERP Associates website at https://erpassociates.com (the "Site") and our services, including training registration and delivery (collectively, the "Service").

1. How We Collect and Use Information

Information That You Provide

Training Registration: When you register for a training session, we collect your full name, email address, LinkedIn profile URL, company name (optional), phone number (optional), referral source, and whether you have an "Open to Work" designation on LinkedIn. We use this information to process your registration, allocate seats (including free seats for qualifying participants), send confirmation emails, and follow up after training.
Service Inquiries and Consultation Requests: If you inquire about our training programs, consulting services, or request an Executive Briefing, we collect your name, email, phone number, company, role, and any other information you provide. We use this information to respond to your inquiry and schedule consultations.
Payment Information: If you register for a paid training session, we collect payment information through our third-party payment processor, Stripe. We do not store credit card details ourselves. Stripe's handling of your payment information is subject to Stripe's Privacy Policy.
Communications: If you communicate with us via email, phone, or other channels, we collect your contact details and any information shared to respond to your inquiries and improve our services.
Post-Training Feedback: After training sessions, we may collect feedback through satisfaction surveys, workflow integration plans, and 30-day follow-up communications. This information is used to improve our curriculum and measure training outcomes.
Marketing Emails: If you sign up for updates or request to be notified about upcoming sessions, we collect your email address to send you relevant information. You can opt out anytime by clicking the unsubscribe link in our emails or contacting us directly.
Employment Applications: If you apply for a position (such as a trainer role), we collect contact details, employment history, and other relevant information for recruitment purposes.

Information Collected Automatically

When you visit our Site, we may automatically collect:

Your device type, browser type, and IP address.
Pages visited, time spent, and navigation patterns.
Referring URL and search terms used to find our Site.

We use this information to improve our Site, understand how visitors find and use our services, and for security purposes.

Information from Third Parties

LinkedIn: If you provide your LinkedIn profile URL during registration, we may view publicly available information on your profile to verify "Open to Work" status for free seat eligibility.
Stripe: Our payment processor may provide us with transaction confirmation details (but not full payment card numbers) when you complete a training purchase.

Other Uses of Personal Information

Operating and improving our training programs and business.
Communicating with you about upcoming sessions, curriculum updates, and alumni opportunities.
Complying with legal and regulatory obligations.
Enforcing our agreements and protecting our rights.
Fulfilling any other purpose with your consent.

We may use aggregated and de-identified data for analytics, curriculum improvement, and other business purposes (for example, reporting average confidence score improvements across training cohorts without identifying individual participants).

2. How We Use Cookies and Tracking Technologies

We and our partners may use cookies, web beacons, and other tracking technologies to gather data about:

Your device, browser, and IP address.
How you interact with our Site.
Marketing performance and analytics.
Security and fraud detection.

You may manage cookie preferences through your browser settings or opt out of certain tracking technologies. Our Site uses a minimal cookie approach and respects "Do Not Track" browser settings where technically feasible.

3. How We Share Personal Information

We may share your personal information with:

Service Providers: We use the following third-party services to operate our business:
- Stripe — payment processing for training registrations.
- Microsoft Azure Communication Services — sending registration confirmation and follow-up emails.
- Vercel — website hosting.
- Strapi (self-hosted) — content management and registration data storage.
Enterprise Training Clients: If your employer or organization has arranged enterprise training and you register as part of that program, we may share your attendance and completion status with the sponsoring organization. We will not share individual assessment scores or personal feedback without your consent.
Legal Authorities: If required by law, legal process, or government request.
Corporate Transactions: In the event of a merger, acquisition, or asset transfer, your information may be transferred as part of the transaction. We will notify you of any such change.
With Your Consent: As otherwise authorized by you.

We do not sell personal information.

4. Data Retention

Training registration data is retained for as long as necessary to support your ongoing relationship with us, including alumni communications and re-enrollment. If you request deletion, we will remove your personal information within 30 days, subject to any legal retention requirements.
Payment records are retained as required for tax, accounting, and legal compliance purposes.
Post-training feedback and survey data may be retained in de-identified form for curriculum improvement purposes.
Marketing email preferences are retained until you unsubscribe or request deletion.

5. Third-Party Services and Links

Our Site may include links to external websites or services. We do not control or assume responsibility for their privacy practices. Review third-party privacy policies before interacting with such services.

Key third-party services we use:

6. Children's Privacy

Our Services are not intended for children under 13, and we do not knowingly collect personal information from them. If we discover such information, we will delete it promptly.

7. Changes to This Privacy Policy

We may revise this Privacy Policy periodically. Changes will be posted on this page with an updated effective date. If we make material changes, we will provide notice through the Site or by email where possible. Your continued use of the Service after updates indicates your acceptance of the revised policy.

8. Your Rights and Choices

Email Preferences: Opt out of marketing emails using the unsubscribe link in any email, or by contacting us directly.
Access and Correction: You may request to access, correct, or update your personal information by contacting us.
Deletion: You may request deletion of your personal information. We will comply within 30 days, subject to any legal retention requirements.
Cookie Settings: Adjust your browser settings to manage or disable cookies.
Do Not Track: We respect Do Not Track browser signals where technically feasible.

If you are a resident of California, the European Economic Area, or another jurisdiction with specific data protection rights, you may have additional rights under applicable law. Contact us to exercise those rights.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ERP Associates, LLC info@erpassociates.com (918) 409-4529

Privacy Policy