ERP ASSOCIATES, LLC TERMS OF SERVICE

Effective Date: March 30, 2026

These Terms of Service ("Terms") govern your use of the ERP Associates, LLC ("Company") website at erpassociates.com (the "Site"), materials available on the Site, and participation in any services, training programs, events, or consulting engagements offered through the Site or by the Company ("Offerings").

BY USING THE SITE OR REGISTERING FOR ANY OFFERING, YOU AGREE TO THESE TERMS OF SERVICE AND THE COMPANY'S PRIVACY POLICY. IF YOU DO NOT ACCEPT THESE TERMS, YOU MAY NOT ACCESS OR USE THE SITE OR PARTICIPATE IN ANY OFFERINGS. THE SITE AND OFFERINGS ARE NOT INTENDED FOR USE BY CHILDREN UNDER 13 YEARS OF AGE.

1. Training Programs

Registration and Payment

Training sessions are offered on a per-seat basis through the Site. When you register for a training session:

• You agree to provide accurate registration information.
• Paid registrations are processed through Stripe. Payment is due at the time of registration.
• A confirmation email will be sent upon successful registration.
• Seats are limited and allocated on a first-come, first-served basis.

Free Seats

Certain sessions may offer a limited number of free seats to individuals who qualify. Eligibility is determined at the time of registration. The Company reserves the right to verify eligibility and to limit the number of free seats per session or per individual.

Cancellation and Refunds

• If you need to cancel a registration, contact us at info@erpassociates.com as soon as possible.
• Cancellations made more than 7 days before the session date are eligible for a full refund.
• Cancellations made within 7 days of the session date may be transferred to a future session at no additional cost, subject to availability.
• No-shows without prior notice are not eligible for refunds or transfers.
• The Company reserves the right to cancel or reschedule sessions due to insufficient enrollment or other circumstances. In such cases, registered participants will receive a full refund or the option to transfer to a rescheduled session.

Enterprise Training

Enterprise training engagements (dedicated cohorts, platform customization, consulting services) are governed by separate written agreements between the Company and the sponsoring organization. In the event of any conflict between these Terms and an enterprise agreement, the enterprise agreement shall prevail.

2. Training Materials and Intellectual Property

Company Materials

All training materials, curriculum content, slide decks, exercises, handouts, facilitator guides, and related content (collectively, "Training Materials") are the property of the Company and are protected by U.S. and international copyright laws. Training Materials are provided for your personal learning and professional development only. You may not:

• Reproduce, distribute, or share Training Materials with anyone who did not attend the session.
• Record, photograph, or capture training sessions (audio, video, or screen capture) without prior written consent from the Company.
• Use Training Materials to develop competing training programs or curriculum.
• Modify or create derivative works of Training Materials.

Site Content

All other content available on the Site, including text, images, software, audio, video, and any compilation thereof (collectively, "Site Materials"), is the property of the Company and is protected by copyright law. Site Materials may not be reproduced, distributed, or otherwise used without prior written consent, except for personal, non-commercial use as permitted by these Terms.

Trademarks

ERP Associates, the ERP Associates logo, and any related brand names or service marks are trademarks of the Company. You may not use the Company's trademarks without prior written permission.

Participant Work Product

Any work product you create during training sessions (such as workflow integration plans, prompts, or other outputs) remains your property. However, the Company may use de-identified, aggregated examples of participant work for curriculum improvement and marketing purposes (for example, describing the types of workflows participants build, without identifying individuals).

3. Acceptable Use

You may use the Site and participate in Offerings only for lawful purposes. You may not:

• Use the Site or its content to violate any law or infringe intellectual property rights.
• Use automated systems, robots, spiders, or scrapers to access the Site without written permission.
• Interfere with the proper operation of the Site or impose an unreasonable load on our infrastructure.
• Attempt to gain unauthorized access to any part of the Site.
• Collect or aggregate Site Materials to construct any kind of database.
• Use the Site or Offerings for any purpose that is illegal, unauthorized, or prohibited by these Terms.

4. Consulting Services

AI consulting services (Current State Assessment, AI Strategy, Product Selection) are provided under these Terms unless a separate written agreement is executed. Consulting engagements include:

• A defined scope of work agreed upon before engagement begins.
• Deliverables as specified in the scope of work.
• Confidential treatment of client information disclosed during the engagement.

The Company will perform consulting services with reasonable skill and care. However, AI strategy recommendations are based on the information available at the time and do not guarantee specific business outcomes.

5. Privacy

By using the Site, you acknowledge and agree to the Company's Privacy Policy, which is incorporated by reference into these Terms (together, the "Agreement"). In the event of any inconsistency between these Terms and the Privacy Policy, these Terms shall prevail. Personal information you provide will be handled in accordance with the Privacy Policy.

6. Age of Users

The Site and Offerings are not intended for use by children under the age of 13. If you are between the ages of 13 and 18, you may use the Site only under the supervision of a parent or legal guardian who agrees to be bound by these Terms.

7. Third-Party Services and Links

The Site may contain links to third-party websites. The Company is not responsible for their content or privacy practices.

Our Offerings may involve third-party services including:

• Stripe for payment processing, subject to Stripe's Terms of Service.
• Zoom, Microsoft Teams, or similar platforms for virtual training delivery, subject to the respective platform's terms of service.

You are responsible for complying with the terms of any third-party services used in connection with our Offerings.

8. Indemnification

You agree to defend, indemnify, and hold harmless the Company from all liabilities, claims, and expenses, including attorney's fees, that arise from any claim or demand made by a third party due to or arising out of your use of the Site or Offerings, or your violation of these Terms. The Company reserves the right to assume exclusive defense and control of any matter subject to indemnification, in which case you agree to cooperate with the Company in asserting any available defenses.

9. Disclaimer of Warranties

THE SITE, SITE MATERIALS, TRAINING MATERIALS, AND OFFERINGS (COLLECTIVELY, THE "COMPANY ASSETS") ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. THE COMPANY MAKES NO WARRANTIES, EXPRESS OR IMPLIED, REGARDING THE COMPANY ASSETS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE COMPANY ASSETS IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

TRAINING PROGRAMS ARE DESIGNED TO BUILD AI SKILLS AND CAPABILITY, BUT THE COMPANY DOES NOT GUARANTEE SPECIFIC OUTCOMES, INCLUDING BUT NOT LIMITED TO JOB PLACEMENT, SALARY INCREASES, CERTIFICATION RESULTS, OR BUSINESS PERFORMANCE IMPROVEMENTS. AI TOOLS AND CAPABILITIES EVOLVE RAPIDLY, AND TRAINING CONTENT REFLECTS THE STATE OF THE FIELD AT THE TIME OF DELIVERY.

SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

10. Limitation of Liability

IN NO EVENT SHALL THE COMPANY BE LIABLE TO YOU OR ANY PARTY CLAIMING THROUGH YOU FOR ANY INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING OUT OF THE USE OF THE COMPANY ASSETS OR ANY BREACH OF THIS AGREEMENT.

THE COMPANY'S MAXIMUM AGGREGATE LIABILITY FOR DAMAGES OR LOSS SHALL NOT EXCEED THE AMOUNT YOU PAID TO THE COMPANY FOR THE SPECIFIC OFFERING GIVING RISE TO THE CLAIM DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR ONE HUNDRED UNITED STATES DOLLARS ($100.00), WHICHEVER IS GREATER.

SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.

11. Changes to Site and Offerings

The Company reserves the right to modify, suspend, or discontinue the Site or any Offering at any time, with or without notice. This includes the right to update training curriculum, reschedule sessions, or modify pricing for future sessions. You agree that the Company is not liable to you or any third party for any such modification, suspension, or discontinuation, except as specifically provided in the Cancellation and Refunds section above.

12. Changes to Terms of Service

The Company reserves the right to modify these Terms at any time. If modifications are made, the revised Terms will be posted on the Site with an updated effective date. For material changes, we will provide notice through the Site or by email where possible. Your continued use of the Site after revised Terms are posted constitutes your acceptance of the updated Terms.

13. Applicable Law, Jurisdiction, and Disputes

THESE TERMS SHALL BE GOVERNED BY AND CONSTRUED IN ACCORDANCE WITH THE LAWS OF THE STATE OF OKLAHOMA, U.S.A. The Uniform Computer Information Transactions Act and the United Nations Convention on Contracts for the International Sale of Goods shall not apply.

Any disputes arising under these Terms shall be resolved through binding arbitration under the rules of the American Arbitration Association, with the arbitration held in Tulsa, Oklahoma. However, either party may seek preliminary judicial relief in state or federal courts located in Oklahoma if deemed necessary to prevent irreparable harm. These courts shall have exclusive jurisdiction over such matters.

14. Termination

The Company reserves the right to terminate your access to the Site or any Offering if you violate these Terms, applicable laws, or Site guidelines. Termination may involve the removal of your registration information and account data, subject to the data retention provisions in the Privacy Policy.

15. Force Majeure

The Company is not liable for damages, delays, or failures in performance caused by circumstances beyond its reasonable control, including but not limited to natural disasters, power outages, internet service disruptions, pandemics, governmental actions, or labor disputes.

16. Copyright Complaints

The Company respects intellectual property rights. If you believe your copyright has been infringed on the Site, please contact info@erpassociates.com.

17. Notice

You agree that the Company may provide notices and other communications regarding the Site and Offerings electronically, including via email to any address you have provided during registration.

18. General Provisions

You agree to comply with all applicable laws and regulations. These Terms constitute the entire agreement between you and the Company regarding the Site and Offerings (except where superseded by a separate written enterprise agreement). Any waiver of a provision of these Terms must be in writing and shall not waive any other provision. If any provision is found to be unenforceable, the remainder of the Terms shall remain in full force and effect.

By continuing to use the Site or participating in any Offering, you confirm that you have read, understood, and agree to be bound by these Terms of Service.

If you have any questions about these Terms, please contact us at info@erpassociates.com.